The Mobile Marketing Association recently held a mobile marketing forum that covered some key topics that are relevant to mobile commerce. Here are a few of the takeaways that they have identified as being “key”, and that you should definitely consider when planning your mobile marketing campaign.
EVERYONE has gone Mobile- Sesame Worldwide has entered into the mobile game. With cutting edge mobile websites, podcast, and mobile applications, Sesame Worldwide is confident that they are doing their best to reach 21st century kids. The takeaway here? If even Sesame Street is placing importance on mobile, YOU should be finding ways to integrate mobile into your mix as well.
Mobile thrives on action- According to a presentation by Jamie Wells of Microsoft, seventy percent of mobile searches lead to action within one hour versus one month for 70 percent of PC search users to take action. This means that one of the greatest differences to consider between mobile and the PC is that mobile is about immediate action. Remeber this when planning your mobile campaign.
Get to Know ChaCha- According to Mobilemarketer.com, ChaCha is an SMS, application and site that has real people answering questions for users. It is taking the search function to a new, socially driven level. Its site is the fastest-growing in the comScore top 100 sites, and consumers are loving this new way to search. In fact, some users feel so strongly about ChaCha, that they are wishing it good night as they shut off their phones in the evenings. This is a growing search service that you should definitely be considering when you’re planning your mobile search campaign.
Major Purchases ARE being made via Mobile Devices-As consumer comfort level with mobile commerce grows, so does the average ticket price of items that can “work” on mobile. No longer just a place where ring tones and iTunes campaigns thrive, mobile commerce now is working for big ticket items. At the Mobile Marketing Forum, Eve Richey from Dell said that three out of five of the company’s top-selling products from a mobile device are laptops. If you think that mobile won’t work for your product or service; now may be the time to think again.
Be Bold, Don’t Fear Mistakes- At the Mobile Marketing Association’s Mobile Marketing Forum, Jeffrey Hayzlett, author and “celebrity CMO” encouraged making mistakes if it meant taking bigger risks and learning. According to Mobilemarketer.com, he basically said, “be bold because at the end of the day no one is going to die. This is marketing, not the ER”. Mobile Commerce and Mobile Marketing are new terrain. As with any new medium you try, there will be hits and there will be misses. From the information presented at the Mobile Marketing Forum, it’s clear that the biggest mistake one could make is to fail to add mobile to your mix at all.
To read the full recap of the Mobile Marketing Forum, visit http://www.mobilemarketer.com/cms/opinion/columns/8188.html.
For mobile commerce and mobile marketing tools that you can use right NOW, visit www.Mowbi.com. OR call 1-800-985-9277. E-mail questions/comments to Bill@Mowbi.com.
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